Introduction

The Internal Complaint Committee (ICC) is an essential body within our institution dedicated to ensuring a safe, respectful, and inclusive environment for all students, faculty, and staff. Established in accordance with legal frameworks and institutional policies, the ICC serves as a platform for addressing grievances related to harassment, discrimination, and any form of misconduct. Our primary goal is to foster a culture of accountability and support, empowering individuals to voice their concerns without fear of retaliation. The ICC operates with transparency, confidentiality, and sensitivity, ensuring that all complaints are taken seriously and handled with the utmost care. We believe that every member of our community deserves to be treated with dignity and respect, and our committee is committed to upholding these values through effective resolution processes and educational initiatives.

Objectives

1. Grievance Redressal Provide a structured mechanism for individuals to filecomplaints regarding harassment, discrimination, or any inappropriate behavior, ensuring timely and fair resolution.
2. Awareness and Education Conduct workshops and awareness programs toeducate the community about rights, responsibilities, and the importance of a respectful environment, promoting a culture of zero tolerance towards
3. ConfidentialityAssurance Maintain strict confidentiality throughout the complaint process to protect the privacy of all parties involved and encourage individuals to come forward without fear of exposure or
4. SupportServices Offer support services for complainants, including counseling and guidance, to help them navigate the process and cope with any emotional distress resulting from their experiences.
5. InvestigationProcess Ensure a thorough, impartial investigation of complaints, adhering to established procedures that respect the rights of both the complainant and the accused.
6. Policy Review and Recommendations Regularly review institutional policiesrelated to harassment and discrimination, providing recommendations for improvements based on feedback from the community and best practices in the
7. Promoting Inclusivity Work towards creating an inclusive environment wherediversity is celebrated, and all individuals feel safe and valued regardless of their background or identity.
8. FeedbackMechanism Establish a feedback mechanism to assess the effectiveness of the ICC’s processes and initiatives, allowing for continuous improvement in handling complaints and promoting a positive
9. Collaboration with External Bodies Collaborate with external organizations,legal experts, and advocacy groups to enhance our understanding of best practices and ensure compliance with relevant laws and regulations.
10. Regular Reporting Provide regular reports to the institution's leadership onthe nature of complaints received, actions taken, and overall trends to inform policy decisions and resource

The Internal Complaint Committee is dedicated to creating a safe and supportive environment for everyone in our institution. We encourage all members of our community to familiarize themselves with our processes and reach out if they have any concerns or grievances. For more information or to file a complaint, please contact us